Customer service

Things you can easily arrange yourself.

You can easily perform a number of tasks yourself. For example, you can request an Extra Card, change your company limit or dispute a transaction.

Card(s) management


Application Extra Card


Termination of Business Card(s)


Activate your card

You can activate your Card via My ICS Business. Select the "Self management" tab, then "How do I Activate my Card?" and follow the instructions.

Card holder


Transaction Dispute Report


Spending Limit Increase


Change Of Address Cardholder


SEPA recurrent Direct Debit authorisation

Change company details


Company Spending Limit Increase


Change of company address


Contact Registration Form


Authorised Signatory Application Form


Change a company's legal entity


Registration Identity of Ultimate Beneficial Owner(s)

Change financial business information


Change Of Bank Account Number


SEPA recurrent Direct Debit authorisation