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Customer service

Things you can easily arrange yourself.

You can easily perform a number of tasks yourself. For example, you can request an Extra Card, change your company limit or dispute a transaction.

Card(s) management

 

Application Extra Card

Extra Card application
 

Termination of Business Card(s)

Terminate Card
 

Activate your card

You can activate your Card via My ICS Business. Select the "Self management" tab, then "How do I Activate my Card?" and follow the instructions.

Log in & Activate a card

Card holder

 

Transaction Dispute Report

Dispute transaction
 

Spending Limit Increase

Increase spending limit
 

Change Of Address Cardholder

Change of address
 

SEPA recurrent Direct Debit authorisation

Authorisation form

Change company details

 

Company Spending Limit Increase

Increase company limit
 

Change of company address

Change address
 

Contact Registration Form

Contact registration
 

Authorised Signatory Application Form

Authorised signatory application
 

Change a company's legal entity

Change legal entity (Dutch)
 

Registration Identity of Ultimate Beneficial Owner(s)

Owner registration form

Change financial business information

 

Change Of Bank Account Number

Change company account number
 

SEPA recurrent Direct Debit authorisation

Authorisation form