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Customer service

Things you can easily arrange yourself.

You can easily perform a number of tasks yourself. For example, you can request an Extra Card, change your company limit or dispute a transaction.

Card(s) management

 

Application Extra Card

 

Termination of Business Card(s)

 

Activate your card

You can activate your Card via My ICS Business. Select the "Self management" tab, then "How do I Activate my Card?" and follow the instructions.

 

Make an iDEAL payment

Adding money to your business credit card or paying your amount due is fast and easy in My ICS Business.


Card holder

 

Transaction Dispute Report

 

Change Card limit

Increase or decrease the maximum amount your Cardholders can spend each month

 

Change company limit

Increase or decrease the maximum amount your company can spend

 

Change Of Address Cardholder

 

SEPA recurrent Direct Debit authorisation


Change company details

 

Company Spending Limit Increase

 

Change of company address

 

Contact Registration Form

 

Authorised Signatory Application Form

 

Change a company's legal entity

 

Registration Identity of Ultimate Beneficial Owner(s)


Change financial business information

 

Change Of Bank Account Number

 

SEPA recurrent Direct Debit authorisation